Faq

Ordering & Payment

How can I place an order?
Simply browse our collection of Pants, Skirts, and T-Shirts, select the items you wish to purchase, choose your preferred size and color, and proceed to checkout. Follow the on-screen instructions to complete your order.

What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.

Can I change or cancel my order after placing it?
Orders are processed quickly to ensure fast delivery. If you need to make changes or cancel, please contact us immediately at [email protected]. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been shipped.

Shipping & Delivery

What are your shipping options?
We offer standard and express shipping. Standard shipping typically takes 5–10 business days, while express shipping takes 2–4 business days. Shipping costs are calculated at checkout based on your location and selected method.

Do you ship internationally?
Yes, we ship to most countries worldwide. International delivery times vary depending on the destination and customs processing.

How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your package’s progress.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with all original tags attached. Please contact [email protected] to initiate a return.

How do I exchange an item?
For exchanges, please return the original item and place a new order for the desired size or color. This ensures the fastest processing.

Who pays for return shipping?
Return shipping costs are the responsibility of the customer, unless the item is defective or we made an error. We recommend using a trackable shipping service.

Product & Sizing

How do I find the right size?
Each product page includes a detailed size chart. We recommend measuring yourself and comparing your measurements to the chart. If you need further assistance, email us at [email protected].

Are your products true to size?
Our Pants, Skirts, and T-Shirts are designed to fit standard sizing. Customer reviews often provide helpful insights on fit, so feel free to check those as well.

What if an item is out of stock?
If an item is unavailable, you can sign up for a restock notification on the product page. We restock popular items regularly.

Contact & Support

How can I contact customer service?
For any questions or concerns, please email us at [email protected]. We aim to respond within 24 hours during business days.

Do you have a physical store?
CahciLoddi is an online-only retailer. We do not have physical store locations.